Our Process
Our process starts from the very first meeting. The ideal client is someone who we can be friends with, not just business associates. As a custom Home Builder Emerald Isle NC we take pride in our relationships with both clients and trade partners.
The first meeting is about getting to know one another. Finding out what is important to you and why they are looking to build a Home Builder Emerald Isle NC. We want to know about who will be using the home. Will the home be for vacation or the whole family? The home may be the retirement dream you have had for years. Maybe it will be a combination of both, a vacation home in the short term and then transition to a retirement home and family gathering place. It is also important that our values align, as a custom Home Builder Emerald Isle NC we value quality construction and strive to provide that at a fare price. A fair price is not the lowest price because quality is valuable.
Next, we want to learn your expectations. It is important that our timeline and capabilities match your expectations. As a custom Home Builder Emerald Isle NC we are capable of designing the home of your dreams or we can build the plan you provide. If you would like us to design your custom home, we will go to the next step. If you already have your custom home design, then we bypass the next step.
To design your custom home, we need to understand how you will use the home. We need to understand your style and what you want in the home. It is also important that we begin to discuss a broad budget at this point. We strive to design a home that will meet all your dreams but that can also be built within the established allowance you have. If we design a home that exceeds your budget, it is quite challenging to remove elements and still meet your expectations. It is much better to discuss what elements may have to be left out in advance to maintain budget and set your expectations appropriately. As an experienced custom Home Builder Emerald Isle NC, we have lots of experience making the space of your home flow together. We also understand the environment your home will have to endure and can incorporate design elements to ensure your home will perform long after your memories have been made. This process can seem tedious, but if you come prepared with pictures of elements you want incorporated, that will expedite the process and feel more manageable.
Once we have a design that you love, we get into details of the home and narrow the budget some more. Our goal as a custom Home Builder Emerald Isle NC is to design and price out the home of your dreams. We do not want you to experience cost overages at every step as you start to make selections. To avoid this, we have an hour to two-hour long meeting to go over every option in your home and discuss your expectations. This allows us to provide proper specifications for our suppliers when we request pricing for your project. We also take time to go through and do a detailed take-off of the materials necessary to complete your project to the level of your expectations. This level of detail may feel lengthy, but we assure you it is worth the time and effort to provide this level of accuracy in our estimate.
Once we have compiled all the pricing we sit down to go over everything with you. We share the entire line-item budget with our clients making them are fully aware of all the costs – we believe transparency is vital. With all our preparations we are positive they have resulted in a budget that meets our initial expectations, and we can move forward to a contract. If you are funding the build privately, then we move forward with permitting. On the other hand, if you are using bank financing, then we submit the plans and contract to your bank to finalize your loan. Once financing has been finalized, we will collect the deposit and permit the build.
The first step of starting the build is making your selections. Doing this up front ensures the build runs smoothly and eases stress for you. There will be short timelines to provide necessary information or potentially suspend construction, but we prepare you for this by giving a deadline so you will not be surprised. Once you have made a selection and we have determined it is within the allowance, our office uploads the information into our CRM. Once uploaded, you will be able to see pictures of your selections, along with locations, and you will then sign for final approval – double and even triple checking tends to eliminate any confusion. The selections are available to you, your project manager, and the trades so there is no miscommunication during installation. You are invited to visit the site as often as you like, we do ask that you schedule your visits with your project manager. We like to walk you through the site for both safety and to explain the process and what you are seeing. If you are not able to visit the site, you are still able to keep up with the progress through weekly updates. We upload pictures and information about the week’s progress to keep you a part of the build. There are times that we will schedule ahead with you that we need your input in the form of walkthroughs to place items, such as electrical and audio/video, and then later to confirm placement.
As the build moves toward the end, we help you set up services and prepare for the move in. Just before moving in, we do a walk through and help you provide a punch list of any items you feel need additional attention. We fully expect that despite our best efforts, something may not work properly or as expected. Once you have had the opportunity to get settled and operate all the homes systems we will create another punch list. Upon the completion of this list, you will be set to enjoy your new home for years to come. We are always happy to visit our completed projects should you have any issues or decide you would like to make a change to any portion of the home. Being a custom Home Builder Emerald Isle NC for over 20 years, we pride ourselves on having an uncomplicated process that has been proven efficient many times over.